Why does turbo tax freeze




















On the" Properties" Other than that, and what I already posted about the internal " Run this program as an administrator" at the bottom of the the same Compatibility tab I have no other ideas. We tried a different browser Edge and same result.

I then started doing his taxes on a different computer with the TurboTax Premier software as I had used that to do my taxes Itemized this year with no issues. The software package exhibited the same exact problem as the online application had. This has to be an issue with the software. Solution: I've moved to a different online software package outside of TurboTax to finish his return. Why sign in to the Community? Submit a question Check your notifications Sign in to the Community or Sign in to TurboTax and start working on your taxes.

Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. New Member. Expert Alumni. Returning Member. Intuit Alumni. Don't get me started on Quickbooks Solution Move last years files to the desktop, start new tax returns and import data from last year files, then save to a new folder on the desktop. If your program is still not allowing it to open, please click here to contact customer service.

I was almost complete with my taxes in Turbotax and the software crashed. Now when I try to open it back up I get nothing, it will not open. This is the second time this software has crashed. The first time I lost all of my data but I was able to open it back up and start over again. The second time I can't even open the software. I hope I don't have to do my taxes for the third time! Please advise. Have you tried clearing your computer cache? If you need assistance with doing so click here.

I've used TurboTax for years. This year's product however, crashes consistently. At first I could put up with it, as it just crashed when I tried to download the transactions from my brokerage accounts However, now I'm currently not able to even open the product. I've uninstalled and reinstalled, followed the help articles on the TurboTax support site to completely remove the product from my laptop, which didn't work And then even waiting on hold an hour to speak with support.

Support tells me that it's a known issue, and that they can't send me a new download, since I purchased from Amazon, and the fix is to purchase a hard wired ethernet adapter to manually connect my laptop to a wired network. Don't waste your time Is your product for Windows or Mac? If Windows, is it 8, 8. If it's Mac, what OS X version? You may get some additional suggestions in this user forum when you answer my questions above.

I'm no longer able to open the application on my Mac. I was almost done with my taxes and it suddenly crashed. Snag screen at Review Your Order. Thank you. This is going to sound crazy, but try this. Sign out of your TurboTax account. Clear your browsing history, clear the cache, and delete cookies.

Then sign back into your TurboTax account and see if you can complete your filing. You may even try a different browser.

I already tried that and it didn't solve the problem. I finally tried deleting all the information an option in the "Tools" menu at the left of the screen , reentered all the information, and it finally worked. If I experience this glitch next year, I'll just use another tax preparation program instead of wasting any more time. Sorry for the difficulty. The same thing is happening to me. When I only when I review vehicle expenses. How do I edit this directly on the schedule C without buying turbotax for business since I am now out of business.

The forms and schedules needed to file your particular return determine the TurboTax product you will need.



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