Version 5 Version 4. Sometimes the Code42 app can't make a network connection even if the Internet appears to be working. This is because the Code42 app relies on specific ports to be open. This article describes how to test connectivity on the correct ports to rule out problems with firewalls, anti-virus products, or other network issues. Ports are specific doorways for Internet traffic to travel through. If your computer were a building, ports would be numbered doors leading outside.
If a door is locked, you can't get out. The Code42 app needs to open two specific doors: and Other applications on your computer use other doors. So if your email and the Internet work, but the Code42 app does not, you should make sure that the proper ports are unlocked.
To troubleshoot a connection, you need to know the addresses and ports you are attempting to connect to. When troubleshooting your network connection, it is important to test all of the addresses and ports used by your Code42 app to connect to the Code42 server.
The examples later in this article use address clients. PowerShell is a scripting tool for Windows. Windows PowerShell comes installed by default in Windows. If the connection passes, a TcpTestSucceeded: True message displays similar to the following:. If the connection fails, troubleshoot the failed connection. The absolute first is some "Windows Live" directory, with system32 being the second directory listed — Sampaio. What does where telnet.
I just enabled the Telnet Client under Windows Features. Typing telnet at the cmd prompt worked perfectly as expected. Don't know what the problem is at your end. Show 1 more comment. Active Oldest Votes. Improve this answer. I have checked it is runnig the command prompt from system I have started it whith Run, typing cmd, I have actually started it from the system32 folder, by double-clicking. Like I said in the question, I have tried typing "telnet" in both command prompts: from the system32 and the syswow64 directories.
Regardless of which one I choose, it looks for the files in syswow64, for some reason. The behavior you're describing is what you'd see if running a 32 bit command prompt. Run cmd. Sort by Image Name click on the Image Name column and look at all cmd. Good idea. So, the question, I believe, is why sometimes 32bits cmd. Regarding why 32 bit cmd. Can you provide more details? Show 2 more comments. Hey, thanks for the answer. You can do so through the Control Panel, which can be accessed from the Start menu.
The option available to you will depend on whether your Control Panel is in Icon or Category view, but they both take you to the same place. You may asked for the Administrator password. In the list of available features, you will see an entry labeled Telnet Client. You may have to scroll down to find it. Check the box next to Telnet Client, and click OK. You may have to wait a minute or two for the client to be installed after selecting it.
Enable Telnet Client through the command prompt. Improve this answer. This feature was introduced from windows vista. I am not sure which windows you are using. This works for me on Windows 7 — vkrams. I was having the same issue. Fixed it by running CMD as an admin. Felix Felix 65 1 1 bronze badge. Sign up or log in Sign up using Google. Sign up using Facebook.
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